Services

Eco Time prides itself on its strong Client Services focus. Our high levels of support complements our respected product. This is the key to our success.

No matter how big or how small your new system is, each new client will have a dedicated Project Manager to ensure your installation is as hassle-free as possible. This also means our new clients will have a single point of reference when dealing with Eco during the installation phase which means any queries or problems will be dealt with quickly and efficiently.

We will install your hardware and software on-site, train your operators and assist with your first live payroll-run.

As our products are locally developed and manufactured we deliver timeous response times on maintenance and service and we have direct involvement in the software development.

To improve CSTime 5 operators’ program knowledge and efficiency, we offer Refresher Training Courses at our branches. Click here to see more information on the course.

We offer our clients telephonic helpdesk assistance and on-site support. Our clients have the option to sign up on one or more of our maintenance and service contracts.